Join The World’s
Leading Women’s
Fitness Brand

At Curves, we believe every woman deserves a workout that’s as unique as she is! Our Circuit and workout sessions are designed to be inclusive, empowering, and fun for all fitness levels.

With supportive coaches right there on the circuit, you’ll never feel alone in your journey.

Whether you’re a beginner to fitness or have been working out for years, our coaches are here to guide, motivate, and cheer you on every step of the way!

VACANCIES

Grow Your Career With Curves!

Coach (Female Only)

About the job

Circuit Coaching excellence – Delivering the Unique Value Proposition of Curves to each member. Having a Passion for Service.
Service excellence – Delivery of customer service activities, e.g. phone calls and monthly consultations.
Sales excellence – Conducting complete Fitness Assessments and maintaining an 80% Sales Average. Obtain Referrals and understanding Club Growth and Club Attrition.
Take part in Daily Marketing Activities – Team effort in promoting the club in the community and achieving targets set.
Must have excellent knowledge on all Curves scripts and training materials.
Learn global best practice on coaching and sales.

Requirements

Good communication & people skills.
Customer service orientated. Prior experience in customer service is preferred.
Diploma in Sport Science or Physiotherapy is an added advantage.

We are seeking a dynamic, high-energy Club Manager to lead our team and drive growth. The ideal candidate is a "hands-on" supervisor who leads by example, excels in service excellence, and possesses a deep understanding of fitness business operations. You will be responsible for the club’s financial health, team performance, and the overall member experience.

Key Responsibilities:

Operational Leadership: Oversee daily club activities, ensuring all operations align with brand policies and standards. Maintain a clean, welcoming, and high-energy environment.
Team Performance & Development: Lead daily KPI huddles and weekly team meetings. Identify staff weak points and implement development programs to coach and motivate the team.
Sales & Growth: Hit monthly growth targets by managing the sales pipeline (Leads>Appointmnets> Sales) and minimizing cancellations.
Retention Management: Maintain a club attrition rate of <4%. Ensure high member engagement through "Monthly Coaching" sessions and consistent customer feedback loops.
Marketing Execution: Develop and manage a monthly standardized marketing calendar and guest production plan.
Financial & Admin Oversight: Manage the Club Management System (Curves OSE), including accurate data capturing, billing processes, inventory, and financial reporting.

Required Skills & Competencies

Leadership: Proven ability to manage a team, delegate tasks effectively, and maintain a motivating climate.
Service Excellence: Exceptional people skills with a focus on customer relationship management and satisfaction.
Analytical Skills: Ability to analyze revenue trends, club KPIs, and financial projections to ensure profitability.
Coaching: Must be able to perform the "Circuit Coach" role at a high level to effectively train and lead staff.

Performance Targets (KPIs)

Club Growth: Achieving positive growth (Sales > Cancellations).
Retention: Keeping monthly attrition below 4%.
Engagement: Maintaining 33% member workout attendance and 70% Monthly Coaching Session Completion.
Accuracy: Timely and accurate submission of monthly club reports and billing collections.